Understanding and Overcoming Racial Bias

Racial polarisation negatively impacts culture, productivity and service

Racial polarisation lies at the root of most problems experienced by South African businesses and is the underlying reason for problematic corporate cultures, poor productivity, and below-par customer service. Dealing with it is a business imperative.

Thankfully, these critical issues can be addressed. Humans are not born racist. They learn to become racist through a multitude of avenues, including parental teachings, childhood experiences, systemic and institutionalised racial conditioning, societal influences and deliberate isolation, to name a few. 

These experiences are moulded into a set of rules that develop in our minds and which we draw on to dictate our thinking, our behaviours, and the way we interact with people who are different to us within the workplace.

This set of rules is a shortcut. It does our thinking for us. One of the reasons that racism continues unabated is our reluctance to engage in the uncomfortable conversations that are required to circumvent this shortcut and sensitise us about the underlying issues and root causes of social injustice and systemic racial polarisation.

When racism in the workplace is not addressed:

Employees do not feel safe and respected and will not focus on customer service because they do not feel the organisation cares about them.

Colleagues cannot properly collaborate or innovate because they are essentially operating in a hostile environment.

Overall workplace productivity drops, revenues decrease and customer loyalty declines.

Solving Race Relations in the Workplace

The Hatch Institute has created two virtual workshops that help teams overcome their racial biases in order to effectively work together from a place of mutual respect.

  • Attendees will dig into their past and identify how both their conscious and unconscious biases were developed
  • They will be exposed to the true history of South Africa and the issue of systemic racism
  • They will develop a plan to challenge their own biases and develop ways to overcome them.
  • They will discover what they can each do to make a difference.
  • They will learn about:
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Paradigms and unconscious bias

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The differences between prejudice, discrimination, and racism

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White privilege and Black Economic Empowerment

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The impact of racism on productivity and service

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The impact of race relations on corporate culture

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Diversity and inclusion

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The importance of a sense of belonging and common purpose in the company

VIRTUAL WORKSHOP
Addressing racial polarisation as a team

Overcoming and understanding racial bias is a virtual workshop that brings people together for a journey of self-discovery. Businesses can choose between a 6-hour condensed workshop or a 12-hour extensive workshop.

6-Hour Virtual Company Workshop: Understanding and overcoming racial bias

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Condensed virtual workshop. Duration is 3 modules of 2 hours each, to be completed over a course of ten days.

PREWORK
  • Race Relations Questionnaire (Complete and score)
  • Prepare stories for Mini Truth Commission – Growing up in South Africa. Sharing experiences of racial polarisation
MODULE 1
Duration 2 hours
  • Welcome
  • Review questionnaire results
  • Mini Truth Commission – Growing up in South Africa.
  • Paradigms and Unconscious bias  – Understanding how you became what you are and how your personal book of rules dictates your behaviour and guides your pathway.
MODULE 2
Duration 2 hours
  • Unpacking South African History – A summary
  • Understanding systemic racism
  • Breakaway rooms –  The uncomfortable Conversations
  • White privilege and Black Economic Empowerment
  • The impact of racial bias on productivity and service
MODULE 3
Duration 2 hours
  • Share your plan to overcome your racial biases and prejudices
  • Cultureneering – Transforming a culture in a diverse workforce by creating a common purpose and core values
  • Diversity and inclusion – The way forward

 

12-Hour Virtual Company Workshop: Understanding and overcoming racial bias

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Comprehensive virtual workshop. Duration is 4 modules of 3 hours each, to be completed over a course of two weeks.

PREWORK
  • Race Relations Questionnaire (Complete and score)
  • Prepare stories for Mini Truth Commission – Growing up in South Africa. Sharing experiences of racial polarisation
MODULE 1
Duration 3 hours
  • Welcome
  • Review questionnaire results
  • Mini Truth Commission – Growing up in South Africa.
  • Paradigms and Unconscious bias  – Understanding how you became what you are and how your personal book of rules dictates your behaviour and guides your pathway.
MODULE 2
Duration 3 hours
  • Unpacking South African History – A 350-year journey
  • The difference between prejudice, discrimination and racism
  • Understanding systemic racism
  • White superiority
  • Breakaway rooms – Discuss the impact of systemic racism on the workplace relationships and company culture
MODULE 3
Duration 3 hours
  • The uncomfortable Conversations
  • Human and Group Interactions
  • White privilege and superiority
  • Black Economic Empowerment
  • The impact of racial polarisation on productivity and service
  • Racism and Corruption
  • Shared vs Unshared Values
MODULE 4
Duration 3 hours
  • Share your plan to overcome your racial biases and prejudices
  • CultureneeringTM – Transforming a culture in a diverse workforce by creating a common purpose and core values
  • Diversity and inclusion – The way forward

 

Are you ready to transform your organisation?

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