Virtual Masterclass

Hosted by Ian Fuhr

Description

What you will learn in this masterclass:

• Cultureneering – how to build a strong culture in a diverse workforce
• Lay the platform for obsessive customer service.
• The powerful link between culture and service
• Establish your reason for being, core values and the purpose of work
• Navigate the socio-political landscape and the complex melting pot of diversity
• Become a culture-driven leader who has earned the moral authority to lead
• Build a community of people that has a sense of belonging and a true common purpose
• Deliver obsessive customer service