RACE RELATIONS

Create an inclusive service culture in which all race groups have a sense of belonging

CULTURENEERING

Creating a business culture of obsessive customer service in a complex and diverse workplace

LIFE AND LEADERSHIP COACHING

Creating a new breed of Culture-Driven Leaders to grow the South African economy

HATCH CLUB

It’s FREE.
Access to newsletters, blogs, advice and discounted offers on events and coaching

FOR ME

Are you ready to start your journey to exceptional? Personal growth is the foundation of strong, successful leadership

FOR MY BUSINESS

Become a Culture-Driven leader and maximise your business growth through a culture of service

The journey to an exceptional business begins here

Ian Fuhr

Serial Entrepreneur and Founder of the Sorbet Group

Ian Fuhr introduces the Hatch Institute. Welcome to a community of like-minded individuals who are united in our desire to support business owners like yourself through both your personal and business growth journeys.

Based on 80 years of combined experience in building businesses and coaching business leaders to be the best versions of themselves, we have developed a Culture-Driven Leadership model that will help you transform your organisation into a purpose-built business.

We recognise that running a business in the complex and volatile South African socio-political and economic landscape requires a unique approach. Race relations require our urgent attention if we want to build sustainable, profitable businesses that can support the needs of our customers, employees, and South Africa’s economy.

Over and above traditional leadership abilities, the Culture-Driven Leader needs extraordinary skill to create a strong culture of service in a highly diverse workplace.

Find out more about how Ian built the Sorbet Group into South Africa’s largest beauty salon brand through his cultureneeringTM methodology here.

Successful businesses are built from the right materials

At the Hatch Institute, our philosophy is that successful organisations must be built on a service culture strategy. Through our CultureneeringTM methodology and coaching and leadership programmes, we build Culture-Driven Leaders that are able to navigate and support race relations within their organisations, enabling them to create and lead South Africa’s top-performing businesses.

GROW PEOPLE

Learn to create a culture that supports people and drives obsessive customer service.

CREATE LOYAL CUSTOMERS

When exceptional service is delivered, customers become passionate about your brand.

ADDRESS RACE RELATIONS

When you get to the heart of inclusion and diversity, you can build a sustainable business.

UPCOMING EVENTS

Become a market leader with the right toolset

Because we don’t do anything the way it’s been done before, our seminars blend industrial theatre, practical workshops and decades of experience in dealing with every challenge that business owners face in South Africa.

NO EVENTS DUE TO COVID-19

Due to the effects of Covid-19 we had to postpone all events until further notice.

JOIN THE HATCH CLUB

Sign up for more inspiring news, events and offers from the Hatch Institute

THE HATCH CLUB

Where business owners and managers can get access to a range of benefits, advice and special offers

IT’S FREE

Running a business can be a lonely journey. Join the Hatch Club and become part of a community of like-minded people who believe in the power of culture and purpose. More importantly, give yourself a better chance of business growth and success.

THERE’S NO FEE

The Hatch Club is free to anyone whose passion is building their business.

SPECIAL MEMBERS RATES

As a Hatch Club member, you’ll receive reduced prices on coaching, seminars, workshops and the annual Hatch Entrepreneurial Summit.

REAL-WORLD RESOURCES

Our resource centre, blog and newsletters share real-world, hard-won tips and ‘how to’ advice for business leaders.

HATCH MATCH

Network with other like-minded business owners and managers, participate in open forums and unlock new opportunities to create and share wealth in South Africa.

THE EAGLE’S NEST

Selected businesses will be given the opportunity to present their business idea to the Eagles Nest, a group of top businessmen and women looking to invest in South African businesses.

FREE E-BOOK

When you join the Hatch Club, you will receive your free e-book with the 6 steps to CultureneeringTM success.

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